Kechiq is an online Concept Boutique specializing in watches and is dedicated to the public and category operators.
The marketplace
Our online shop offers a selection of over 30,000 watches from various brands and ranging in prices. The products on sale are both from new collections and from outlets, and are therefore sellable at both standard price lists and with major discounts. In addition to our marketplace, we are also present on other platforms and buying groups, also offering our expertise in B2B for our trusted retailers.
Best price for you
Our partners are authorized manufacturers, wholesalers, outlets and distributors. The product prices are automatically updated with an advanced repricing system that automatically assigns the final price based on our competitors' offers in the reference market, so that the customer can buy the product at the best possible price while respecting the pricing policies imposed by the partner. The marketplace allows them to extend their visibility to other external platforms that are part of our distribution network, such as Amazon, eBay, ePrice, C-Discount, Fnac and many more.
Our logistics
Our internal logistics service is able to offer fast and professional service: every day it submits the products to strict quality controls, carefully packages the items and sends them worldwide.
Kechiq only ships via the best couriers such as FedEx, the world's leading shipping provider, which guarantees total insurance coverage on shipped goods; shipments are usually delivered within 24h in Europe, 48h in America and 72h in the rest of the world.
Our guarantees
The products sold on Kechiq have their official 2-year warranty. All products of Kechiq are new, authentic and not counterfeit. They have warranty certificates, original packaging and are subject to strict quality controls.
If the product must be returned, you have 100 days to return the product free of charge and at no extra cost. Our qualified staff is always available to help you with your purchases and offer you the best fashion tips for your outfit. The security of your purchases is important to us, which is why our online payments are processed exclusively via the PayPal circuit, which provides security and exclusive guarantees.
Purchase process
Step 1
The customer chooses the product he wants and makes the purchase.
The customer's order is forwarded by Kechiq to its partners.
Step 2
The partners send the product to Kechiq logistics.
The product is subjected to strict quality controls and is carefully packaged and given to the courier.
The product is delivered to the final customer for free with FedEx express service.
Step 3
The customer has 100 days to return the product for free.
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Includes glass repair in the event of a full breakdown during the 2-year legal guarantee period. Includes crystal repair / replacement, home collection and return shipment from the service centre. Does not include repair of scratches, chips or other damage caused by falling watch.
Warranty Plus 1 year
1 year extension of validity in addition to the 2-year legal guarantee
Personalized engraving
Service for engraving a personalised text/date on the back of the watch. The possibility varies depending on the brand and model of the watch. We reserve the right to carry out a feasibility check beforehand. If it is not possible to engrave the back of the chosen product, the engraving service will be refunded.
Full protection
Glass + Warranty Plus 1 year insurance at a special price just for you.
Glass Protection: Includes glass repair in case of complete breakage during the 2-year legal warranty period. Includes glass repair/replacement, home pickup and return shipping from service center. Does not include repair to scratches, chips or any other damage caused by dropping the watch.
Warranty Plus:
1-year extended warranty in addition to the 2-year legal warranty
Do you need more information?Fill in the required fields and send your request, we will reply as soon as possible.
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Do you need more information?Fill in the required fields and send your request, we will reply as soon as possible.
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Installment payment and secure transactions
We offer the possibility to pay for purchases in easy installments with Scalapay without any interest. In addition, all credit card transactions are guaranteed by PCI and DSS standards involving more than 300 security controls.
2 years warranty
All the « Ships from and sold by Kechiq » products always enjoy the manufacturer’s official warranty. All the products sold on Kechiq by Verified Partners enjoy several types of warranty, such as the manufacturer’s official warranty, reseller’s warranty or supplier’s warranty. The type of warranty provided by the seller and its duration are always displayed on the advertising. Concerning new products, the minimum duration of the warranty is 2 years. For further information or for verifying the type of warranty provided with the product you want to buy, please, contact our Customer Service.
Free returns within 100 days
You can return the product free of charge and without additional shipping costs within 100 days. After 14 calendar days from the delivery of the product, the return will be made using the same payment method with which the order was processed. After the 15th day the product cannot be refunded, but you will have a coupon of the same value to buy in Kechiq within 12 months from the date of issue.
New and authentic products
All our products are new, authentic and not subject to counterfeiting. Each original product undergoes strict quality controls before shipment and is accompanied by both the corresponding warranty certificates and the original packaging.
We are present in 12 countries
To ensure faster and more efficient shipments, Kechiq is present with various offices in multiple parts of the world.
Verified Partner
The “Verified Partner” is a seller who has been authorized to sell watches because of a regular license and who satisfies the qualities of elevated rank imposed by Kechiq on its products and services. Why is the seller’s name hidden? We don’t show our seller’s name to avoid whichever contact outside the platform, to safeguard both parties. The safety of your purchase is the most important issue to Kechiq: in fact, we take care of your orders and of the safety of your payments and we can handle eventual claims with the seller guaranteeing your best protection. When you purchase from a Kechiq “Verified Partner” you obtain the same terms and conditions offered by Kechiq. If you are the owner of the intellectual property rights of this brand or a representative, please, ask for more information about this partner by filling this form.
All the products pinned as “Shipped by Kechiq” are sold by third-party sellers on Kechiq Marketplace and they have been settled in a Fulfillment Center which will then send them directly to end customers through one of our shipping companies and according to the delivery methods provided on our website. While placing your order, you can choose the shipping method you prefer. After placing an order, the estimated dates of shipping and delivery of your order will be shown on the sections “My orders” and in the confirmation e-mail you will receive. Kechiq Logistics is a service offered to our sellers through which it is possible to store their products in the warehouses of Kechiq, which will deal directly with packaging, shipping and customer services. The items managed by Kechiq Logistics benefit from the Standard Free Shipping for all private customers. If you are a seller, you can significantly increase your business using the Kechiq Logistic. For further information click here.
